Intelligent Automation

a software technology that makes it easy to build, deploy, and manage software robots that emulate humans’ actions interacting with digital systems and software.

Just like people, software robots can understand what’s on a screen, complete the right keystrokes, navigate systems, identify and extract data, and perform a wide range of defined actions. Robots can do it faster and more consistently without getting up and stretch or take a coffee break.

RPA has traditionally been adopted by large garments, banks, healthcare, insurance companies, utilities and telecommunications companies who are struggling to integrate different systems and are turning to RPA solutions to automate an existing manual task or process. We outline below some of the common processes that have used RPA, but would like to point out here that these are not the only ones, as RPA is increasingly being used in more and more processes. Finance Specific processes • Bank account application processing and automating the decision-making process • Deposit inquiries and services (reducing from days to minutes) • Approvals process for home loans (reducing from days to minutes) • Rolling out new loans • Digitization of accounts payable process • Customer care processing Common process scenarios • HR and payroll automation • Data sharing and migration • Front office automation • Reporting and compliance • Administrative tasks